Browsing by Author "Wulandari, Tresna"
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Analisis Kesenjangan Kualitas Pelayanan dan Kepuasan Mahasiswa Politeknik Perdana Mandiri dan STIEB Perdana Mandiri Purwakarta
Wulandari, Tresna (Prodi Manajemen, STIE Ekuitas, 11/25/2017)The turnover rate of students is one of indicator of dissatisfaction. This is indicated by the number of students lost during learning process. According to data from academic division of STIEB Perdana Mandiri dan Politeknik ... -
Analisis Proses Keputusan Pembelian Konsumen Bisnis CV. Pelangi Nusantara Purwakarta
Wulandari, Tresna (STIE Ekuitas, 12/18/2018)The sales product result of CV Pelangi Nusantara’s from 2012 until 2017 was fluctuated, even in 2016 tended to decrease.This problem was allegedly caused by competition and Customer Relationship Management (CRM). CV Pelangi ...