Browsing by Subject "Service Recovery"
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ANALISIS SERVICE RECOVERY TERHADAP CUSTOMER TRUST DI CV GAGNÉ INDONESIA GROUP (SURVEI DI SHOPEE)
(STIE Ekuitas, 2023-04-03)Penelitian ini bertujuan untuk mengetahui Analisis Service Recovery terhadap Kepercayaan pada toko online Gagne di Shopee. Gagne merupakan salah satu industri yang bergerak pada bidang fashion yang berlokasi di Bandung. ... -
Program Service Recovery Untuk Penciptaan Kepuasan Pelanggan Di Angkutan Kereta Api Daerah Operasi 2 Bandung
(Fakultas Pendidikan Ekonomi dan Bisnis - UPI, 12/17/2018)The development modes of transportation in Indonesia led to competition in the various modes such as by land; sea and air were increasing. Railway is one mode of transportation, especially as the most dominated by the ...