| dc.contributor.author | Rusyandi, Deddy | |
| dc.date.accessioned | 2016-10-13T10:26:11Z | |
| dc.date.available | 2016-10-13T10:26:11Z | |
| dc.date.issued | 10/13/2016 | |
| dc.identifier.issn | 2319 – 801X | |
| dc.identifier.uri | http://repository.ekuitas.ac.id/handle/123456789/184 | |
| dc.description | Deddy Rusyandi - lecture at STIE Ekuitas ; (derusy@gmail.com) | en_US |
| dc.description.abstract | The purpose of this study is to demonstrate the importance of employee engagement and commitment of employees as well as its relationship with employees intention to quit the frontline bank employees in Bandung. The method used is descriptive verification, with a sampling of the population through disproportionate stratified random sampling technique, whereas for data collection questionnaire and conducted engineering. The research subjects were also as the unit of analysis in this study is the frontline employee (teller and customer service) that serve common customers, where this position is vulnerable to turnover, while in fact they are the spearhead of which is connected to the customer's bank. Samples were randomly selected from the 24 banks that are used in this study. A total of 317 respondents participated. Data were analyzed using the Smart PLS 2.0. Linear regression analysis showed no significant linear relationship, strong, and negative between the level of employee engagement and commitment of the employees on the intention to stop level. | en_US |
| dc.language.iso | en | en_US |
| dc.publisher | International Journal of Business and Management Invention | en_US |
| dc.relation.ispartofseries | JR;00019 | |
| dc.subject | engagement | en_US |
| dc.subject | commitment | en_US |
| dc.subject | intention to quit | en_US |
| dc.subject | frontline | en_US |
| dc.title | Engagement n Commitment to ITQ | en_US |
| dc.type | Article | en_US |
