Show simple item record

dc.contributor.authorRusyandi, Deddy
dc.date.accessioned2016-10-13T10:26:11Z
dc.date.available2016-10-13T10:26:11Z
dc.date.issued2016-10-13
dc.identifier.issn2319 – 801X
dc.identifier.urihttp://hdl.handle.net/123456789/184
dc.descriptionDeddy Rusyandi - lecture at STIE Ekuitas ; (derusy@gmail.com)en_US
dc.description.abstractThe purpose of this study is to demonstrate the importance of employee engagement and commitment of employees as well as its relationship with employees intention to quit the frontline bank employees in Bandung. The method used is descriptive verification, with a sampling of the population through disproportionate stratified random sampling technique, whereas for data collection questionnaire and conducted engineering. The research subjects were also as the unit of analysis in this study is the frontline employee (teller and customer service) that serve common customers, where this position is vulnerable to turnover, while in fact they are the spearhead of which is connected to the customer's bank. Samples were randomly selected from the 24 banks that are used in this study. A total of 317 respondents participated. Data were analyzed using the Smart PLS 2.0. Linear regression analysis showed no significant linear relationship, strong, and negative between the level of employee engagement and commitment of the employees on the intention to stop level.en_US
dc.language.isoenen_US
dc.publisherInternational Journal of Business and Management Inventionen_US
dc.relation.ispartofseriesJR;00019
dc.subjectengagementen_US
dc.subjectcommitmenten_US
dc.subjectintention to quiten_US
dc.subjectfrontlineen_US
dc.titleEngagement n Commitment to ITQen_US
dc.typeArticleen_US


Files in this item

Thumbnail

This item appears in the following Collection(s)

Show simple item record