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Pengaruh Kinerja Bauran Pemasaran Jasa dan Manajemen Kerelasian Pelanggan terhadap Keunggulan Bersaing serta Dampaknya pada Loyalitas Pelanggan (Survey pada Pelanggan Seluler di Jawa Barat)
(Unpad Press, 2/28/2018)
The development of telecommunications and information technology is growing very rapidly, which can provide various types of telecommunications services desired by customers. The existing condition, the cellular mobile ...
Analisis Kualitas Layanan e-Commerce dan Dampaknya pada Loyalitas Pelanggan
(STIE Ekuitas, 12/27/2016)
The development of information technology is so rapid, including the Internet which
have a major impact for all aspects, including the development of business and marketing, it
can be seen from the number of Internet users ...