Browsing by Subject "Customer Relationship Management"
Now showing items 1-4 of 4
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The Effect Of Customer Relationship Management (Crm) And Trustworthiness On Bank Reputation
(STIE Ekuitas, 12/19/2018)One of the efforts to increase the level of customer confidence is by promoting Customer Relationship Management (CRM) program is useful to manage every potential customer owned by banking. Customer Relationship Management ... -
Pengaruh Customer Relationship Management (Crm) Dan Trustworthiness Terhadap Reputasi Bank
(MM STIE Ekuitas, 8/1/2019)Banking has a positive contribution to the macro economy, especially to support the economic growth of a country. Bank bjb is a bank centered in the city of Bandung and prioritizes its operational activities in the area ... -
Pengaruh Customer Relationship Management Terhadap Customer Loyalty
(STIE Ekuitas, 5/4/2017)Menjaga hubungan yang baik dengan pelanggan biasa dikenal dengan Customer Relationship Management. Pelanggan merupakan target dari ujung tombak perusahaan dan mereka bagaikan raja yang harus dilayani secara individual. ... -
Pengaruh Kinerja Bauran Pemasaran Jasa dan Manajemen Kerelasian Pelanggan terhadap Keunggulan Bersaing serta Dampaknya pada Loyalitas Pelanggan (Survey pada Pelanggan Seluler di Jawa Barat)
(Unpad Press, 2/28/2018)The development of telecommunications and information technology is growing very rapidly, which can provide various types of telecommunications services desired by customers. The existing condition, the cellular mobile ...