Evaluasi Penilaian Kinerja dengan Menggunakan Metode SMART dan Dampaknya Terhadap Kepuasan Kerja
Abstract
Subjective performance appraisal can cause decreasing on employee job satisfaction. Employees will disappointed if they feel has worked well but based on performance appraisal result they are considered not give optimal performance. This study aims to evaluate performance appraisal using SMART method at PT. BJB Tbk. Main Branch of Bandung. The method used in this study is descriptive verifikatif, with the number of samples are 98. Data leverage is done using questionnaires that distributed to employ-ees of the bank PT. BJB Tbk. Main Branch of Bandung. The result of the research shows that performance appraisal using SMART method can not be applied because some indicators of SMART can not be implemented yet, while job satisfaction given by Bank BJB to employees is still not optimal. The test results also show that the performance appraisal has a positive and very significant effect on employee job satisfaction in Bank PT. BJB Tbk. Main Branch of Bandung