Browsing Journal by Subject "Customer Relationship Management"
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Pengaruh Customer Relationship Management (Crm) Dan Trustworthiness Terhadap Reputasi Bank
(MM STIE Ekuitas, 8/1/2019)Banking has a positive contribution to the macro economy, especially to support the economic growth of a country. Bank bjb is a bank centered in the city of Bandung and prioritizes its operational activities in the area ... -
Pengaruh Kinerja Bauran Pemasaran Jasa dan Manajemen Kerelasian Pelanggan terhadap Keunggulan Bersaing serta Dampaknya pada Loyalitas Pelanggan (Survey pada Pelanggan Seluler di Jawa Barat)
(Unpad Press, 2/28/2018)The development of telecommunications and information technology is growing very rapidly, which can provide various types of telecommunications services desired by customers. The existing condition, the cellular mobile ...